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Integrated support services that help you realize a better return on technology

HP Services delivers hardware and software support for maintaining a robust, stable, flexible environment that enhances your business agility. These offerings encompass today’s most popular products — UNIX, Windows, and Linux servers as well as mobile technology, network devices, desktops, printers, storage solutions, management software and more.

Choose the service level for your specific requirements.

HP Services professionals can identify the Premium support offering that best fits your business and technology objectives. And they’ll work closely with your key people to help you make the most of it. 

HP Premium Hardware/Software Support services include:

  • Mission Critical Partnership — custom services to help you achieve your strategic business goals and fulfill your most demanding SLA commitments
  • Critical Service — comprehensive preventive services and super-responsive support to maximize availability and minimize downtime risk exposure in mission-critical environments
  • Proactive 24 Service — improving operational effectiveness, performance and stability through joint services planning and 24x7 hardware/software support
  • Support Plus 24 — 24x7 onsite hardware and over-the-phone software support for HP and selected mulitvendor products, plus software updates at substantial subscription savings
  • Support Plus — the economical choice for single-source hardware/software support delivered 13x5, as well as cost-saving software updates


Put our powerful resources to work for you.

Premium Hardware/Software Support offerings leverage HP Services’ multivendor, multitechnology experience and expertise; global reach with delivery capabilities in 170 countries; single-point-of-contact problem diagnosis and resolution; advanced remote monitoring and performance enhancement technologies; and proven support management processes.

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Software Technology Services

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