HP Web Jetadmin Self-Help

FAQs

Documents and Whitepapers

Installation, Upgrade and Setup »  Web Jetadmin Installation and Setup Guide This document lists system requirements and installation instructions for HP Web Jetadmin 10.2. Also included are details about migrating and upgrading from earlier revisions of HP Web Jetadmin as well as other important planning and implementing details. Also includes details on backup/restore scripting. »  Web Jetadmin Late Breaking News This document is updated regularly with important details about HP Web Jetadmin 10.2 software. Use this document as an index to support news, updates, patches, and more, which are all ways to resolve potential environment and software issues. »  Upgrading from HP Web Jetadmin Service Release 4 and earlier - IMPORTANT – PLEASE READ! Important details required for HP Web Jetadmin upgrades. Significant changes in columns and filtering started at Service Release 5 and will be a part of any upgrade from Service Release 4 or earlier. »  Backup and Cloning of an HP Web Jetadmin Installation This whitepaper will discuss the process of backing up and cloning an HP Web Jetadmin installation as well as exporting and importing specific areas of an installation. »  HP Web Jetadmin 10 - VMware Resource Management This document describes general guidelines for allocating resources for virtual VMware machines hosting HP Web Jetadmin. »  Using SQL Server with HP Web Jetadmin HP Web Jetadmin 10.x installs and uses by default a database running under MS SQL Express. However, it may be more convenient for HP Web Jetadmin to use MS SQL Server 2005 instead for performance benefits, or the SQL Express 4 GB database limitation may be too restricting. Fortunately, an existing installation of Web Jetadmin 10.2 or greater can be configured to use MS SQL Server 2005 instead of SQL Express as long as SQL Server 2005 resides on the same machine. This document will describe how to create a named instance on an installation of MS SQL Server 2005, how to configure HP Web Jetadmin to use that instance, and optionally how to migrate an HP Web Jetadmin database from SQL Express to MS SQL Server 2005. Discovering Devices »  Discovering Devices in HP Web Jetadmin This white paper describes implementations of HP Web Jetadmin 10.2 Discovery features that are used to discover and manage devices. »  Discovering PC Connected Devices in HP Web Jetadmin HP Web Jetadmin 10.2 provides two separate techniques for remotely discovering and managing PC connected printers. One technique strictly discovers device model names, eliminating the need for physical inventories. The other technique involves installation of client software to fully manage the devices. »  Managing Third Party Printers in HP Web Jetadmin 10.2 Informs LAN administrators of the ability to discover and manage printers offered by all major printer vendors from a single software interface, HP Web Jetadmin 10.2. »  SNMP Proxy Agent Readme This document describes how to use the SNMP Proxy Agent to discover locally connected devices on intranets. Device Reporting and Exporting »  Creating Reports and Exporting Data in HP Web Jetadmin 10.2 This white paper covers the many details of HP Web Jetadmin 10.2 Reporting and Exporting features. Included are details on data collections, anomalies, creating and scheduling the various reports, and creating and scheduling device exports. »  HP Web Jetadmin Columns and Filters Details This document outlines device list columns functionality and also filter functionality as it is used in both device lists and in automatic groups. This document is a must read for anyone using this HP Web Jetadmin functionality »  Microsoft SQL Connections and HP Web Jetadmin Read how to setup HP Web Jetadmin’s SQL instance so that remote connections are possible. Use these connections through any tool on your local PC including ODBC in order to capture HP Web Jetadmin’s rich device details in Views. Use tools like MS Excel or Crystal Reports. »  Database Views in HP Web Jetadmin Device asset, consumables, and page count information can be stored in Microsoft SQL database views if an optional database connectivity license in installed on HP Web Jetadmin. Through database views, customers can directly access exported device lists or reports collection data stored in a Microsoft SQL database from enterprise tools. This allows for building business intelligence reports (e.g. Crystal Reports) directly on the device data exposed by HP Web Jetadmin database views. Customers can use the exposed database views of the device data to extract, transform and load (ETL) the data into an enterprise's data warehouse. »  HP Eco Solutions with HP Web Jetadmin This PDF white paper will help you learn how to become more Eco friendly with WJA through HP Eco Solutions. »  Impression Counting in HP Web Jetadmin This white paper describes how Web Jetadmin calculates impressions vs. page counts for various devices. Firmware has been introduced to alter the duplex counters for many printers to report impressions rather than pages to improve billing accuracy.

Security Topics

»  HP Web Jetadmin Security This white paper takes a comprehensive look at both application and device security features within HP Web Jetadmin 10.2 and is a must-read in today’s security-conscience world. »  Understanding HP Web Jetadmin and SNMPv3 HP Web Jetadmin is fully compatible with SNMPv3. This document discloses administrative best-practices and rules that should be understood and followed. »  Practical Considerations for Imaging and Printing Security This whitepaper explains the threats and risks unique to imaging and printing environments and provides recommendations and strategies to prevent their effects. »  HP Web Jetadmin IP Security User Guide This document is a printable version of the online help for HP Web Jetadmin 10.2 IP Security (IPsec). It contains all of the technical details available in the online help system including Installation, Configuration, and detailed steps for using each wizard.

Proactive Alerts

»  Using Proactive Alerts in HP Web Jetadmin This white paper describes implementations of HP Web Jetadmin 10.2 Alerts features that are used to monitor and proactively address device events.

General Device Management

»  HP Web Jetadmin Supported Devices This document lists supported HP devices for HP Web Jetadmin 10.2. »  Best Practices for Managing Your Assets Using HP Web Jetadmin This white paper describes how HP Web Jetadmin 10.2 is used to optimize device utilization through remote configuration, monitoring, and troubleshooting of network printers and associated print infrastructure components. »  Using HP Web Jetadmin in Help Desk Operations This white paper discusses the various tools and techniques available in HP Web Jetadmin 10.2 that Helpdesk personnel may find valuable to significantly reduce the time spent troubleshooting printers. »  Managing Supplies Using HP Web Jetadmin This white paper discusses the various tools and techniques available in HP Web Jetadmin 10.2 used for managing supplies. The document also discusses example scenarios for implementing HP Web Jetadmin 10.2 to monitor your supplies to enable efficient and effective fulfillment operations. »  HP Web Jetadmin Supported Printer Features This white paper covers printer and device features that are manageable from HP Web Jetadmin 10.2 software. »  Managing Storage on HP Devices Using HP Web Jetadmin HP Web Jetadmin provides several options for managing storage media in HP devices. Hard disks can be initialized or securely erased using different levels of data overwrite. Fonts, forms, and macros can viewed, added, deleted, and remotely printed on devices. Print jobs that have been stored on the printer through the job retention feature of the printer driver (disk jobs) can be viewed, deleted, and remotely printed. »  Upgrading Firmware Using HP Web Jetadmin Upgrades to firmware can correct problems with devices and/or add new features to devices without replacing hardware. This document describes firmware upgrade features found with HP Web Jetadmin Software. »  Device Information Polling and Related Features Describes HP Web Jetadmin polling and related functionality. Gives the administrator knowledge helpful in understanding basic HP Web Jetadmin architecture.

Training Videos

Other Documents

»  Getting Around in HP Web Jetadmin This white paper discusses the various menu features, options and drop-down menus used to navigate the HP Web Jetadmin 10 solution. HP Web Jetadmin 10 contains many navigational and usability improvements over earlier releases of the software, helping to provide ease of use and greater functionality depth in managing your device fleet. »  Web Jetadmin User Guide This document is a printable version of the online help for HP Web Jetadmin 10.2. It contains all of the technical details available in the online help system including Installation, Configuration, and detailed steps for using each wizard. »  HP Advances the Manageability and Extensibility of Its Printers, MFPs, and Scanners for Enterprises This Lyra Research white paper was commissioned by HP and is based on research and analysis Lyra originally published in its Hard Copy Industry Advisory Service in April 2009. The paper explains the advances HP has made in the manageability and extensibility of our printers, MFPs and Scanners for Enterprises.

Localized Support Documentation

HP Web Jetadmin support documents are available at the following links in compressed archives. The HP Web Jetadmin User Guide and the HP Web Jetadmin Installation and Setup Guide are available in both English and localized versions. Several of the HP Web Jetadmin support documents are localized including the HP Web Jetadmin user guide. However, the most current versions of both manuals are currently available only in English. Localized versions of these manuals will be released soon.

Download compressed document archives by selecting the links below:

English (all documents)
French (all documents)
Italian (all documents)
German (all documents)
Spanish (all documents)
Japanese (all documents)
Korean (all documents)
Russian (all documents)
Portuguese (all documents)
Traditional Chinese (all documents)
Simplified Chinese (all documents)