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HP Workstations for Dassault Systèmes Users

Other FAQs

»  How can we get the OpenGl and Phigs package?
»  What is IGES?
»  I cannot get the video signal when connecting a flat panel monitor to an HP Visualize c3000 workstation. What can I do to fix this?
»  How do I deactivate the wheel on a scroll-wheel mouse?
»  How do I mount a Rockridge format CD-ROM on HP-UX?
»  What patches do I need to install on my HP-UX system to run the HP fx10 pro graphics board?
»  How do I get information about CPU, Memory, and Swap on HP_UX?
»  How do I install a nodelock license on HP-UX?
»  How do I determine if an HP-UX executable is 32 bits or 64 bits?
»  What tool is needed to check the configuration of your system?
»  What is the policy for HP-UX Patches Release?
»  Why is there no prompt when opening a new Unix window?
»  What level of HP-UX (32 or 64 bits) is required for CATIA?
»  How do I install an HP-UX patch?
»  Why are messages displayed in ASCII during an HP-UX boot sequence?
»  Why does CATIA hang when reading/writing over NFS?
»  Why does CATIA on HP-UX hang when accessing data thru Microsoft Services for Unix from a Windows server?
»  Why does LUM require libnck on HP-UX 11.xx?
»  How do I connect a spacemouse to the serial port on HP c8000 Workstation?
»  How do I connect a Spacepilot to the USB port on HP c8000 Workstation?
»  Why can’t I establish a telnet connection on C8000?
»  How do I allow NFS clients to lock files on a Windows server?

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How can we get the OpenGl and Phigs package?

A. Phigs and OpenGl are required to run CATIA V4. Both products are part of the graphics bundle referred by B6268AA which can be either installed from the HP-UX applications CD's or from the HP software web site.
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What is IGES?

A. IGES (Initial Graphics Exchange Specification) was established by the NIST, and is the most currently used neutral format to transfer data between heterogeneous CAD systems. The CATIA IGES Integrated Interface is now supporting IGES 5.1. This can be installed on your system from the CATIA CD's. Ask IBM-PLM to provide a license for this product.

Additional information about IGES:
  • If you use nodelock licenses for the IGES utilities (CATIGE and IGECAT), make sure the codeword has been computed on the SPU ID (2nd line) from i4target, not on the usual MAC-ID (1st line).
  • The utility woks fine with IGES Integrated Interface license, but does not work with IGES INTFACE PROD.
  • Make sure that /usr/lib/libin.sl and /usr/lib/libinf.sl libraries are available. These are built under HP-UX 10.20. If you use IGES on HP-UX 11.0, you need to copy these libs onto your system. These libraries ought to be included in the IGES processor software.
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I cannot get the video signal when connecting a flat panel monitor to an HP Visualize c3000 workstation. What can I do to fix this?

A. This is due to the resolution of the screen, which can be updated during the HP-UX boot process. A different monitor has to be used to make the changes.
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How do I deactivate the wheel on a scroll-wheel mouse?

A. If the graphics adapter is part of the fx family, then as root, edit the /etc/X11/X0devices file and add the 2 following definitions:

Begin_Device_Description
Name hp7lc2k.1
Use Keyboard_Exclusive
Path /dev/hid/kbd_000
End_Device_Description

Begin_Device_Description
Name hp7lc2m.1
Use Pointer_Exclusive
Path /dev/hid/mouse_000
End_Device_Description


If the graphics adapter is part of the FireGL family, then as root, edit the /etc/X11/XF86Config file and update the "InputDevice" section by:

Section "InputDevice"
Identifier "Mouse0"
Driver "mouse"
Option "Protocol" "PS/2"
Option "Device" "/dev/hid/mouse_000"
Option "ZAxisMapping" "y"
EndSection


Then restart the X server to make the modification active (Ctrl+Shift+Break sequence).

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How do I mount a Rockridge format CD-ROM on HP-UX?

A. Using the standard mount command to access such of CD will make all the characters display in caps with ';1' at the end of each file. The alternative is to mount the CD with the 'pfs_mount' command. Please refer to How to set up PFS on HP-UX to get detailed information.

However, this command is no longer supported. It's now possible to mount a RockRidge CD with the standard 'mount' command after having applied the following patches (or superceding ones):
For HP-UX 11.00: PHCO_26449, PHKL_26450, PHKL_28060.
For HP-UX 11.11: PHCO_25841, PHKL_26269, PHKL_28025.

Note that as HP-UX 10.20 is no longer supported, no patch has been produced for this OS. In that case, use the 'pfs_mount' command.

To mount a RockRidge CD, use the 'mount' command as follows:
mount -F cdfs -o rr /dev/dsk/c1t2d0 /cdrom

Please consult the main page of mount_cdfs to get more details on the -rr option.

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What patches do I need to install on my HP-UX system to run the HP fx10 pro graphics board?

A. Please refer to HP-UX 10.20 Graphics Information to get the latest graphical patches to install on the HP-UX 10.20 system to support the new HP fx10 pro graphics board.
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How do I get information about CPU, Memory, and Swap on HP_UX?

A. Download a short program (25K) which returns: the number of CPU, the frequency of CPU, the memory size and the swap space.
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How do I install a nodelock license on HP-UX?

A. Copy the nodelock file into /var/lum which is actually a symbolic link to /opt/lum/ls/conf in a standard LUM installation. However, you don't need to install LUM on a nodelock system as all the LUM libraries are built-in the CATIA bits. Make sure that the above directories exist.
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How do I determine if an HP-UX executable is 32 bits or 64 bits?

A. Use either:
  • the 'file <file>' command. If 64bits executable, then LP64 should be mentioned.
    example: file oracle will return for the 64bits version:
    oracle: ELF-64 executable object file - PA-RISC 2.0 (LP64)
    Or
  • the 'elfdump <file>' command. If an error message is returned, this is not an ELF-64 file.
    example: elfdump -f libL0XCDMA.sl
    Or
  • the 'odump -compunit <file>' command. If the trace returns something like:
    DA 2.0 or DS 2.0: this is a 32 bits file
    DA 2.0W or DS 2.0W (for Wide): this is a 64 bits file
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What tool is needed to check the configuration of your system?

A. Download the 'nickel' program (.shar, 45K). Execute it as root on your system. The generated file will include complete information about the system (model and OS, CATIA release, swap configuration, dynamic loader version, graphics adaptor, KL analysis, software list, system diagnostics, etc.). Please contact us for instructions on where to send the output directory (/tmp/nickel.<hostname>).
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What is the policy for HP-UX Patches Release?

A. Please refer to HP-UX 11.xx Patches Bundles Policy to get detailed information about the new HP-UX patches policy.
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Why is there no prompt when opening a new Unix window?

A. Make sure to set up the HISTFILE variable as follows:
HISTFILE=/tmp/.sh_hist.$(whoami)
before opening a new term.
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What level of HP-UX (32 or 64 bits) is required for CATIA?

A. Install 64-bit HP-UX. The only reason to install 32-bit is when you have older hardware (pre-PA8000) that is only 32-bit capable. Use "getconf HW_CPU_SUPP_BITS" to find out if your hardware is 64-bit capable.

Note, however, that CATIA is still built on HP-UX 10.20, and remains a 32-bit application. It's possible to access over 3GB of data with this executable. Since the application is still 32-bit, there is really no advantage or disadvantage to running on the 64-bit kernel. The advantage *may* come from your other CAE applications, if they are now 64-bit.
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How do I install an HP-UX patch?

A. Please refer to HP-UX Patches Installation Procedure for information on how to install an HP-UX patch.
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Why are messages displayed in ASCII during an HP-UX boot sequence?

A. This behavior has been introduced on HP-UX 11.00 with the PHCO_26789 patch which now allows the shell to recognize octal and hexa numbers inside an arithmetic expression. This may impact some other scripts. One example is /sbin/rc.utils used to control the boot messages.

To go back to the standard message display, please edit the /sbin/rc.utils file and modify the 2 following lines:

let ROWS="$rows"
let COLS="$cols"
by
let ROWS="${rows##*(0)}"
let COLS="${cols##*(0)}"
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Why does CATIA hang when reading/writing over NFS?

A. Using CATIA in a NFS environment may sometimes result in lock issues when attempting to read or write a model onto the data server. First check the read/write permission on the directory you attempt to read/write the data.

There is no definite sign that the issue is a lock issue; however if we assume it is, try this (the following steps should be done on both the client and the server but we could try the client first):
# kill $(ps -e | grep rpc.statd | awk '{print $1}')
# kill $(ps -e | grep rpc.lockd | awk '{print $1}')
# rmdir -f /var/statmon/sm
# rmdir -f /var/statmon/sm.bak
# /usr/sbin/rpc.statd
# /usr/sbin/rpc.lockd

Wait 60 seconds for the rpc.lockd grace period to expire before acquiring a new lock.
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Why does CATIA on HP-UX hang when accessing data thru Microsoft Services for Unix from a Windows server?

A. The MSU package is installed on the Windows server and filesystems can be mounted on the HP-UX client machines. However, CATIA V4 hangs when attempting to read or write a model. This is due to a defect in the Microsoft NLM (Network Lock Manager). You need to edit the Windows registry to fix this issue. Detailed information can be found in the Windows support database.
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Why does LUM require libnck on HP-UX 11.xx?

A. The libnck.1 library is part of the NCS bundle and is no longer delivered on HPUX 11.xx. The licensing mechanism coming with CATIA (usually old releases of CATIA) makes a "hard" load on libnck.1 even if this library is no longer required by LUM. The workaround is to create a fake libnck.1 from another system.
For ex, copy the /usr/lib/libc.1 into /usr/lib/libnck.1.
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How do I connect a spacemouse to the serial port on HP c8000 Workstation?

A. You can connect the spacemouse (or similar external devices) on the serial ports. If you got an HP c8000 Workstation before August 1st ’04, you can connect the device either to the external serial port (PCI card, if available) or update the System configuration to be able to activate the built-in serial ports. To do so:
  1. Install the PHKL_30446, PHKL_30447 and PHNE_30463 patches which are part of the March 2004 HP-UX bundle
  2. Reboot the system and go to the Information section (IN) in the boot menu to check the level of firmware and BMC. Versions to be used are : fw 2.10 and BMC 2.32
  3. In the Service section (SER) in the boot menu, activate the Serial_A and Serial_B ports.
  4. Reboot the system and execute ‘ioscan |-fnC tty’ to check the availability of the ports.
You can now plug the external devices and execute the ‘xdriver’ utility to configure the mouse. However, the driver is able to recognize only the /dev/tty0p0 and /dev/tty1p0 ports. If ‘ioscan’ reports different values, you can get rid of the PCI serial card and reinitialize the devices. To do so:
  1. Remove the /stand/ioconfig and /etc/ioconfig files
  2. Restart the system and during the reboot process, you will be prompted to execute ‘ioinit –c’ to regenerate the devices files.
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How do I connect a Spacepilot to the USB port on HP c8000 Workstation?

A. The new Spacepilot device is now supported on HP-UX C8000 workstation using the USB connection. You can connect the device on one of the USB port (rear or front)  and reboot the machine to initialize the connection. Then install the appropriate driver (can be downloaded from the 3DConnexion web site) and start the daemon : /etc/3DxWare/daemon/3dxsrv -d usb The driver comes with default configuration files for both CATIA V4 and V5.
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Why can’t I establish a telnet connection on C8000?

A. A potential issue has been discovered with the on-board Ethernet module. Possible symptoms are difficulties when establishing a telnet session or to get reduced bandwidth performance. We suggest to install the PHNE_29947 patch to fix this issue. This patch is part of the March 2004 HP-UX 11i bundle .
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How do I allow NFS clients to lock files on a Windows server?

A. Mounting, reading, and writing files on a Windows server (using, for example, SFU) from an HP-UX 11.11 system works fine, but the simple file lock mechanism does not.

The Windows server replies with a hard error which means the server is [deleted words]) rejecting the lock completely.

See the Microsoft article called "FIX: Size of NFS Directory Always 64 Bytes or Lock Requests With No Authentication Credentials Do Not Succeed".
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